Frequently Asked Questions

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Territory-wide Identity Card Replacement Exercise & Arrangement for Invalidation of Old Form of Smart Identity Card

The Territory-wide Identity Card Replacement Exercise has ended and all Smart Identity Card Replacement Centres (SIDCCs) were closed with effect from 4 March 2023. Eligible members of the public who have yet to replace for a new smart identity card must apply for identity card replacement at specified Registration of Persons (ROP) Offices. For online appointment booking for application for a new smart identity card at specified ROP Offices, please click here. In order to ensure residents could apply for identity cards in a smooth and orderly manner, the ROP Offices do not handle applications without appointments. Besides, if applicants had applied for new smart identity cards but were unable to collect their new smart identity cards at the chosen SIDCC on or before 3 March 2023, they are required to collect their identity cards at a specified Registration of Persons Office as directed. Please click here for details.

Old form of smart identity cards issued before 26 November 2018 will be invalidated in phases in 2025. Phase I of the invalidation exercise will cover holders of old form of smart identity cards born in or after 1970 whose old cards will become invalid on 12 May 2025. Phase II of the invalidation exercise will cover holders of old form of smart identity cards born in 1969 or before whose old cards will become invalid on 12 October 2025.

For applicants who were unable to apply for a new smart identity card within the specified call-up period with reasonable excuse (e.g. sickness, the pandemic situation, absence from Hong Kong, etc.), he/she will be required to make a declaration on the reason upon registration. Flexible arrangement will be made according to the applicant's situation and assistance will be provided by our staff on the spot.

Those who are currently outside Hong Kong and have not yet replaced their identity card shall apply at specified Registration of Persons (ROP) Offices within 30 days of their return to Hong Kong. For online appointment booking for application for a new smart identity card at a specified ROP Office, please click here. In order to ensure residents could apply for identity cards in a smooth and orderly manner, the ROP Offices do not handle applications without appointments.

Applicants must apply for a new smart identity card in person. However, if applicants are unable to collect their new identity cards in person, they can authorise another person to collect it on their behalf.

The Hong Kong Identity Card is mainly used for verification of identity within Hong Kong and is not a travel document. Upon applicants' return to Hong Kong for identity card replacement, they can use their existing Hong Kong identity cards (if not yet invalidated) or other valid travel documents for immigration clearance.

Hong Kong permanent residents of Chinese nationality living outside Hong Kong will not lose their permanent resident status if their old form of smart identity cards have been invalidated and they have not returned Hong Kong for replacement of their identity cards. In accordance with the law, if they are outside Hong Kong during his/her specified call-up period, they can have their identity cards replaced within 30 days upon their return to Hong Kong.

Nonetheless, permanent residents not of Chinese nationality should note that if they have been absent from Hong Kong for a continuous period of not less than 36 months since they ceased to have ordinarily resided in Hong Kong, their right of abode in the Hong Kong Special Administrative Region (HKSAR) may be affected.

According to the law, if such relevant person loses his/her right of abode in the HKSAR, he/she will automatically acquire the right to land in the HKSAR. This means that he/she will be able to enter Hong Kong freely to live, study or work without any restriction.

No fee is charged for an application for a new identity card made pursuant to the Territory-wide Identity Card Replacement Exercise.

In accordance with Section 7B(3) of the Registration of Persons Ordinance, any person who without reasonable excuse fails to apply for a new identity card within the specified call-up periods commits an offence and will be liable to a fine of $5,000 if prosecuted.

For applicants who are unable to apply for a new smart identity card within the specified call-up period with reasonable excuse (e.g. sickness, the pandemic situation, absence from Hong Kong, etc.), he/she will be required to make a declaration on the reason upon registration. Application will be considered according to the applicant's situation.

The symbol "***" or "*" will not be removed from your new HKIC due to filling in a foreign nationality on the application form.

The On-site Identity Card Replacement Service is not affected by the cessation of operation at Smart Identity Card Replacement Centres. Immigration officers will continue to visit eligible residential care homes to provide on-site identity card replacement service and delivery service of new smart identity card for all eligible residents who have yet to replace their identity cards.

Identity cards that have been declared invalid cannot be used for immigration clearance. Holders of invalid identity cards should use other valid travel documents for immigration clearance. They should replace their identity cards at specified ROP Offices within 30 days of their return to Hong Kong.

Invalid identity card cannot be used for application for and collection of HKSAR passport or other HKSAR travel documents.

Under the Registration of Persons Regulations, the aged, the blind and the infirm who satisfy a registration officer that their personal attendance for the registration of Hong Kong identity card will injure their health or the health of others are not required to register or apply for the issue or renewal of an identity card. People who belong to one of these categories should apply for a Certificate of Exemption. For online application for Certificate of Exemption, please click here.

Service Arrangements for the Registration of Persons Office - Kwun Tong Office after relocation to the New Immigration Headquarters in Tseung Kwan O on 11 June 2024

To tie in with the commissioning of the new Immigration Headquarters (New Headquarters), the Registration of Persons - Kwun Tong Office relocated to the New Headquarters in Tseung Kwan O on 11 June 2024 and renamed as Registration of Persons - Tseung Kwan O Office. The last working day of the Registration of Persons - Kwun Tong Office is 8 June 2024. You may apply for an identity card and other identity card related applications at any Registration of Persons office, which provides the types of service you require.

For the addresses, office hours, telephone numbers and scope of services of each Registration of Persons office, please click here for details.

The last working day of the Registration of Persons - Kwun Tong Office was 8 June 2024.

Starting from 11 June 2024, applicants who have applied at the Registration of Persons - Kwun Tong Office but not yet collected their identity cards are required to collect their identity cards at the adjacent Registration of Persons - Kwun Tong (Temporary) Office. The address of the Registration of Persons - Kwun Tong (Temporary) Office is Office 1B, 3rd Floor, Manulife Financial Centre, Tower A, 223-231 Wai Yip Street, Kwun Tong, Kowloon. The opening hours are from 8:00 a.m. to 10:00 p.m., Mondays to Saturdays, and it will be closed on Sundays and public holidays.

The last working day of the Registration of Persons - Kwun Tong Office was 8 June 2024.

Starting from 11 June 2024, applicants who have not yet collected the Certificate of Registered Particulars are required to collect the certificates at the Registration of Persons – Tseung Kwan O Office located at 3rd Floor, Administration Tower, Immigration Headquarters, Tseung Kwan O, New Territories. The service hours for the collection of Certificate of Registered Particulars at the Registration of Persons – Tseung Kwan O Office are from 8:00 a.m. to 4:30 p.m., Mondays to Fridays, and 8:00 a.m. to 12:30 p.m. on Saturdays, and it will be closed on Sundays and public holidays.

The last working day of the Registration of Persons - Kwun Tong Office was 8 June 2024.

Starting from 11 June 2024, authorized persons who have not yet collected the Certificate of Exemption are required to collect the certificates at the Registration of Persons – Tseung Kwan O Office located at 3rd Floor, Administration Tower, Immigration Headquarters, Tseung Kwan O, New Territories. The service hours for the collection of Certificate of Exemption at the Registration of Persons – Tseung Kwan O Office are from 8:00 a.m. to 4:30 p.m., Mondays to Fridays, and 8:00 a.m. to 12:30 p.m. on Saturdays, and it will be closed on Sundays and public holidays.

Service Arrangements for the Registration of Persons Offices after relocation of the Immigration Headquarters

The new Immigration Headquarters (New Headquarters) in Tseung Kwan O came into operation on 11 June 2024 to provide services to the public. To tie in with the commissioning of the New Headquarters, the Registration of Persons - Kwun Tong Office relocated to the New Headquarters on the same day and renamed as Registration of Persons - Tseung Kwan O Office. The Registration of Persons -Kwun Tong (Temporary) Office, which is adjacent to the Registration of Persons -Kwun Tong Office, will continue to provide services at its original location.

For the addresses, office hours, telephone numbers and scope of services of each Registration of Persons office, please click here for details.

The Registration of Persons - Hong Kong Office on the 8th Floor of the Immigration Tower in Wan Chai, Hong Kong will continue to provide services at the same location.

For the addresses, office hours, telephone numbers and scope of services of each Registration of Persons office, please click here for details.

Smart Identity Card

Hong Kong identity cards have been issued in the form of smart card since 2003. Coupling with the implementation of the Next Generation Smart Identity Card System, a new smart identity card will be issued starting from 26 November 2018 to replace the old smart identity card.

To combat forgery, the smart identity card has a number of sophisticated features. More information is available through the following link:

The benefits of using a smart identity card are as follows:

Using the smart identity card readers installed at immigration self-service kiosks, you can:

The following links will take you to information on the locations of self-service kiosks.

The following tips may help to protect your card.

A protective holder will be supplied upon issue of your smart identity card, but will not be replaced if damaged or lost. If you need to replace your card holder, you should do so with a holder that has the following specifications:

Material: Ethylene vinyl acetate copolymer (EVA), no Plasticiser
Size: Not less than 93mm in length and not less than 61mm in width

Photo on the smart identity card should show your full frontal face with clear facial features.

The following situations will not be accepted if you, when appear in the photo, are:

You can also browse a video about photo taking tips from the following link:
Photo Taking Tips for Application of Hong Kong Identity Card

Registration / Replacement of identity card

Under the Registration of Persons Ordinance, all residents of Hong Kong aged 11 or above are required to register for an identity card, except those who have been exempted.

People who are exempted from holding an identity card include:

No fee is charged for identity cards issued to new arrivals and people reaching the age of 11 or 18. However, fees are payable for the replacement of an identity card due to loss, damage, destruction, defacement or alteration of personal particulars.

You should apply at any Registration of Persons Office. For the service hours and scope of services available at respective Registration of Persons Offices, please click here for details. Arrivals from the Mainland holding Permits for Proceeding to Hong Kong and Macao (commonly known as 'One-way Permits') who are aged 11 or above must have his/her first registrations for Hong Kong identity card at the Registration of Persons – Kowloon Office (Note: Arrivals who are children under the age of 11 must have his/her first registrations for Hong Kong identity card at any Registration of Persons Office (except Kwun Tong (Temporary) Office) within 30 days following their 11th birthday.)

If you are a new arrival, you must produce your valid travel document, passport, entry permit, One-way Permit or affidavit showing your residential status in Hong Kong.

If you are a Hong Kong resident, you should produce your juvenile identity card or previous identity card. If you have never registered for a juvenile identity card, you should produce your birth certificate and proof of identity (e.g. a valid travel document or passport) or latest school document (bearing name, date of birth and photo authenticated by the school, e.g. student handbook or school record card).

When attending your application interview, you should produce the originals of your supporting documents for verification and confirmation of identity by the registration officer.

If you have attained the age of 11, you must apply for a juvenile identity card in the company of your parent or legal guardian. The accompanying parent or legal guardian must have rights in respect of the applicant and such rights have not been limited in any way by the order of any court. He / She must produce his or her valid travel document, passport or Hong Kong identity card. If you are accompanied by a legal guardian, that person must also produce documentary proof of the legal guardianship.

If you are a resident born in Hong Kong, you should produce your birth certificate, proof of identity (e.g. a valid travel document or passport) or latest school document (bearing name, date of birth and photo authenticated by the school, e.g. student handbook or school record card) and previous identity card, if any.

If you are a resident born outside Hong Kong, you should produce your birth certificate, a valid travel document, passport, entry permit, One-way Permit or affidavit showing your residential status in Hong Kong, and previous identity card, if any.

When attending your application interview, you should produce the originals of your supporting documents for verification and confirmation of identity by the registration officer.

All non-smart identity cards issued before 23 June 2003 have been declared invalid with effect from 30 November 2008. If you are still holding a non-smart identity card with a date of issue before that date, you should make an appointment for the application at any Registration of Persons Office (except Kwun Tong (Temporary) Office).

In addition to the existing identity card and documents required for application, you may need to produce supporting documents for the reason of late application. If you are not a permanent resident, you should also produce your travel document showing your condition of stay in Hong Kong.

Failure to apply for a new identity card within the specified call-up periods without reasonable excuse is an offence. Offenders may be prosecuted and are liable to a fine of $5,000. If you cannot have your identity card replaced during the specified periods due to your absence from Hong Kong, you should apply within 30 days of your return to Hong Kong.

If you are a Hong Kong resident and have lost your Hong Kong identity card and Home Visit Card while travelling in the Mainland, you should immediately report the loss to the public security authorities and obtain documentary proof of that report. With the documentary proof, you may approach the entry and exit department of the Public Security Bureau in the Mainland or the China Travel Service office in Shenzhen for the issue of an Entry and Exit Permit to facilitate your departure from the Mainland. You may also contact the Assistance to Hong Kong Residents Unit of the Immigration Department through the 24-hour hotline (852) 1868 for assistance. The Immigration Department will provide information and advice according to your situation.

If your identity card is lost, destroyed, damaged or defaced, you should report such information and apply for a replacement at any Registration of Persons Office within 14 days, or within 14 days of your return if it is lost or damaged outside Hong Kong.

For replacement of damaged or defaced identity card, the identity card should be surrendered to the registration officer upon the application for replacement. A fee of HK$370 will be charged for the replacement of an identity card.

If you are under 18 years of age, you must be accompanied by your parent or legal guardian when applying for a replacement. The accompanying parent or legal guardian must have rights in respect of the applicant and such rights have not been limited in any way by the order of any court. He / She must produce his or her identity card. If you are accompanied by a legal guardian, that person must also produce documentary proof of the legal guardianship.

If you are under 11 years of age, you should produce your proof of identity (e.g. a valid travel document or passport) or latest school document (bearing name, date of birth and photo authenticated by the school, e.g. student handbook or school record card) and one recent photograph (50 x 40 mm full face photo) if you are not taller than 90 cm.

When attending your application interview, you should produce the originals of your supporting documents for verification and confirmation of identity by the registration officer.

If you have recovered the lost identity card after submitting a replacement application or obtaining a replacement card, you should return the recovered card to any Registration of Persons Office or police station immediately.

If you only hold an acknowledgement of application for an identity card and intend to travel, you are required under the law to produce a valid travel document, such as passport or Hong Kong Re-entry Permit, at Hong Kong immigration control points.

If you are unable to collect your identity card in person, you can authorise another person to collect it on your behalf. You should notify the registration officer at the time of registration and complete an authorisation form (ID678), which is available through the following link.

The authorised representative must have attained 18 years of age. Upon collection of the card, the authorised representative must produce his or her valid proof of identity e.g. Hong Kong identity card, passport or Hong Kong Re-entry Permit, your acknowledgement of application for an identity card and the completed authorisation form or your written authorisation plus proof of your signature.

You must keep your card in proper condition, and carry it with you at all times after you have attained the age of 15 years. If the card is lost, destroyed, damaged or defaced, you must apply for a new card at a Registration of Persons Office within 14 days, or within 14 days of your return if it is lost or damaged outside Hong Kong. Recovered cards must be surrendered to a Registration of Persons Office or police station.

Amendment of Registered Particulars of Hong Kong Identity Card

You should notify the Commissioner of Registration by letter or by using form ROP18 (or by using form ROP18A if you wish to update your residential address only) and submit at any Registration of Persons Office or by email to ropr@immd.gov.hk, by fax to (852) 2824 1662 or by post to the following address:

Registration of Persons Records Section
9/F, Administration Tower,
Immigration Headquarters,
61 Po Yap Road, Tseung Kwan O,
New Territories, Hong Kong

Underpaid mail items will not be accepted by the Immigration Department. For proper delivery of your mail items, please ensure your mail items bear sufficient postage with return address before posting. (Details)

If you need to change the personal particulars on your card, you should complete the application form (ROP73) and send it by post to the following address with copies of supporting documents.

Registration of Persons (Support) Section
1st Floor, Administration Tower,
Immigration Headquarters,
61 Po Yap Road,
Tseung Kwan O, New Territories

Underpaid mail items will not be accepted by the Immigration Department. For proper delivery of your mail items, please ensure your mail items bear sufficient postage with return address before posting. (Details)

Besides, you may submit the application form at any Registration of Persons Office (except Kwun Tong (Temporary) Office), by fax to (852) 2131 8876 or through the Internet or Immigration Mobile Application.

Upon receipt of your application, the Registration of Persons Office will ask you to attend an interview to produce the originals of your supporting documents. If the application is approved, arrangements will be made to replace your identity card at a fee of HK$460.

If you want to change your name, you should produce documents relating to your change of name such as deed poll, marriage certificate or travel document.

If you want to amend the date or place of your birth, you should produce relevant documents showing your correct date or place of birth such as household registration, notarial certificate or birth certificate.

The supporting documents required are on a case-by-case basis depending on the types of amendment applications.

Please refer to the following link on the general criteria and application procedures for change of sex entry on Hong Kong Identity Card:

No, you must return your existing identity card to the Registration of Persons Office for cancellation. Under the Registration of Persons Regulations, any person who possesses more than one identity card without reasonable excuse commits an offence and is liable to a fine of HK$50,000 and imprisonment for 2 years.

Certificate of Registered Particulars

A Certificate of Registered Particulars is a document showing the particulars registered in your identity card records, such as name, residential address, date of birth, place of birth, marital status and name of spouse.

A sample of Certificate of Registered Particulars is available through the following link.

To apply for a Certificate of Registered Particulars, you should complete the application form (ROP 122) available through the following link and apply in person at any Registration of Persons Office (except Kwun Tong (Temporary) Office). The fee for the certificate is HK$425. The fee is payable upon application.

Besides, you may submit online application through the Internet or Immigration Department Mobile Application.

* You must have registered “iAM Smart+” account with digital signature function for online application.

For online application, the fee must be paid at the time of application by paying online through PPS, credit card (VISA, MasterCard, UnionPay and JCB) or FPS.

If you are unable to apply in person for health reasons, you should send your application by post to:

Registration of Persons General and Statistics Unit
1st Floor, Administration Tower, Immigration Headquarters,
61 Po Yap Road, Tseung Kwan O,
New Territories

Underpaid mail items will not be accepted by the Immigration Department. For proper delivery of your mail items, please ensure your mail items bear sufficient postage with return address before posting. (Details)

If required, you can appoint a representative to handle your application on your behalf.

The following must be included in your application: